Acceptable use policy

1. Prohibited uses

Using Tatamo to do any of the following is prohibited:

• Insult, threaten, harass or discriminate against Tatamo staff, other dojos or your students.
• Send spam or unsolicited bulk messages, impersonate others or commit fraud.
• Upload illegal content or content that infringes third-party rights, or personal data you have no right to process.
• Offer illegal services or services that put people's health at risk.
• Share or resell accounts, scrape data, reverse engineer, overload the service or try to breach its security.
• Create fake bookings or make bad-faith chargebacks.
• Any use that exposes Tatamo to legal liability, to being blocked by its providers (for example email or payments) or to demonstrable reputational harm.

2. Process

Measures are based on documented facts: logs, screenshots or messages. They are applied in this order: notice, suspension and closure. The exception is the serious cases described in clause 6 of the Terms of service.

The dojo may respond to any measure at soporte@tatamo.app within the following 5 business days.

3. Criticism

Criticizing Tatamo or giving your opinion about the service is not grounds for sanction.